What we’re doing for customers and patients affected by COVID-19 and how you can stay safe
If you are experiencing a medical emergency, respiratory or otherwise, please call your country’s emergency phone number or doctor immediately. Be sure to tell them of any exposure you may have had to COVID-19
Thank you for visiting our COVID-19 info page. We trust you are well, and keeping a healthy and positive mindset. As a community, we all need to be proactive and make efforts to keep each other safe during this time.
As a global leader in respiratory medicine, ResMed stands with the world in the face of the latest coronavirus disease COVID-19 and is ready to help mitigate its effects, helping people breathe while their immune system fights this virus. More than 7,500 ResMedians are working in over 140 countries for this purpose. We are working with governments, health authorities, hospitals, physicians, and patients worldwide to assess their needs, and to deliver the ventilation therapy that is essential to treat the respiratory complications of COVID-19. Our primary focus is to maximize the availability of ResMed ventilators and other respiratory support devices for the patients that need them most.
If you are experiencing a medical emergency, respiratory or otherwise, please call your country’s emergency phone number or doctor immediately. Be sure to tell them of any exposure you may have had to COVID-19.
To reduce your risk of contracting and/or spreading COVID-19, please follow these published guidelines for:
Tuesday, March 31
We've received lots of questions from CPAP users asking us how they should clean their therapy equipment. Firstly, let us stress how much your immunity depends on healthy sleep, so well done on staying on therapy.
One thing you should do now is to not only clean your mask before every use but also your hands every time you take it on or off.
Based on the latest information we've gathered, here is the latest guidance on ResMed devices related to COVID-19:
CPAP devices are designed to provide PAP (positive airway pressure) therapy only. Regular use of your CPAP machine (if you have been prescribed one) will help you stay healthy and alert, which is especially important during this time. ResMed does manufacture and sell a range of ventilation devices. Please contact your healthcare professional to discuss your needs.
ResMed manufactures a range of ventilators and bilevel devices; both are indicated for home and hospital use, and have the flexibility for use in various clinical scenarios to support patients with respiratory insufficiency and failure. Our ventilators can provide invasive or non-invasive ventilation:
If you have been tested and diagnosed with COVID-19, you need to follow the recommendation of the medical staff that provided the diagnosis. At ResMed, we only sell our ventilation devices through the healthcare system of each country. The therapy required to treat the worst cases of COVID-19 is very complex and requires medical expertise and clinically trained staff to administer it. Your medical professional has the expertise to decide what kind of therapy is required for each patient.
Information is changing daily, but the latest we’ve seen suggests that:
For each ResMed device, cleaning and disinfection procedures are provided in the device’s associated clinical guide, user guide, or service manual.
There is little information available on reprocessing requirements for equipment used in treating COVID-19 patients. The following information is based on research that has been conducted on similar viruses, and some limited data on COVID-19.
Published guidance from health authorities reinforces the need to maintain standard cleaning and disinfection procedures. To prevent cross-contamination, antibacterial filters are used on air intake and breathing tubes, and tube accessories are replaced or sterilized by the staff in the care setting. Instructions are provided on the materials and method for cleaning surfaces. Surface disinfection procedures with 62–71% ethanol, 0.5% hydrogen peroxide, or 0.1% sodium hypochlorite have been shown to reduce SARS coronavirus infectivity within one minute.
Yes, all Chinese-made components for ResMed products are safe for use, and all components received at a ResMed manufacturing facility go through rigorous safety, cleanliness, and quality checks before manufacturing – processes designed to safeguard against such health threats as COVID-19.
Based on the latest information we've gathered, here is the latest guidance on sleep/respiratory conditions related to COVID-19:
A CPAP machine is an effective therapy device for treating sleep apnea. CPAP use doesn’t prevent you from contracting COVID-19. Please refer to your national healthcare authority or your medical professional for more information about COVID-19 and its contamination prevention
Coronavirus doesn’t change your sleep apnea diagnosis – or your need to continue using CPAP therapy. If you’ve been prescribed a CPAP machine, you should continue to use it as directed to get a full night’s sleep and optimize your overall health. If you have been diagnosed with COVID-19, you need to follow the medical advice from your healthcare provider.
In the event of COVID-19 diagnosis, read the American Thoracic Society’s tips on daily mask cleaning. Their informational guide includes additional information and resources on COVID-19 diagnosis and PAP therapy usage. Please refer to your specific ResMed User Guide for specific step-by-step instructions on cleaning your device and mask.
The latest information says non-invasive ventilation (delivered by a mask with air diffusers) has a low risk of aerosolization, provided that there’s a good mask fit, patient isolation, and PPE for care providers. See more via the American Academy of Sleep Medicine:
Coronavirus FAQs: CPAP tips for sleep apnea patients.As stated in our clinical and user guides, *optimal* humidifier performance requires distilled water. That’s because most or all of its minerals have been removed, preventing mineral buildup in the humidifier tub. That said, tap or bottled water may also be used. It will not harm the device or pose a risk to patients. It will, however, require more rigorous humidifier cleaning to prevent excess mineral buildup in the tub.
Recommendations on disinfection processes for our therapy devices have been provided to your healthcare professionals.
Yes. ResMed already has strict safety protocols for handling returned medical equipment. We follow those protocols to safely receive, repair, and dispose of returned equipment if necessary. Please contact your home medical equipment provider or health care professional if you have a concern about your device, mask, or accessory.
Your CPAP device has been prescribed for personal use only and cannot be used by more than one person without following a disinfection protocol set forth in our user guide. A CPAP machine is used to treat sleep apnea.
If you are being treated for COVID-19, you should share with your doctor or clinical team your pre-existing conditions and what devices you are already using and follow their advice. As described by the World Health Organization, the key risk for spreading COVID-19 is person-to-person transmission in close contact. The most important advice in controlling the spread of COVID-19 is washing your hands, good hygiene, and social distancing. Maintaining the cleanliness of your ResMed device according to the user guide is always a good practice to reduce infection risk to anyone else from any contaminated surfaces.
A CPAP machine is only intended to treat sleep apnea.
You are not at higher risk of catching COVID-19 if you use a CPAP device. Please ask your medical professional for more specific information on your concern.
Disinfection processes have been provided to your healthcare professional.
Yes, all Chinese-made components for ResMed products are safe for use, and all components received at a ResMed manufacturing facility go through rigorous safety, cleanliness, and quality checks before manufacturing – processes designed to safeguard against such health threats as COVID-19.